Product Lead Electronic Technical Logbook (eTL)
Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide.
An electronic technical logbook is a critical tool for modern airline operations because it turns aircraft technical records into reliable, real-time operational data. By connecting flight crews, maintenance control, engineering, and continuing airworthiness teams around a single source of truth, it reduces manual effort, avoids delays, and enables faster, better-informed decisions.
Today two logbook solutions are offered to the market as part of the Lufthansa Technik Digital TechOps Ecosystem:
AMOSeTL (Swiss AviationSoftware)
AVIATAR Logbook (Lufthansa Technik; AVIATAR)
With AMOSeTL and AVIATAR Logbook serving largely similar customer contexts, operational environments and market needs, a new strong single product leadership is required to create clarity, consistency and strategic direction across the portfolio. The ambition is global market leadership for this type of product.
Bringing both products under one accountable Product Lead ensures end-to-end ownership for roadmap, operations, commercial outcomes and customer value. It enables the teams to align priorities, share capabilities, harmonize decision-making, develop a scalable delivery model and accelerate innovation while maintaining the stability, compliance and service quality required by airline operations.
For this reason, we are looking for an empathic, credible leader with a strong entrepreneurial mindset to lead both products and the existing teams.
Tasks
Team Leadership & Organizational Development
Lead, inspire, and develop two existing product teams (AMOSeTL & AVIATAR TechLog).
Organize the teams into one integrated, high‑performing cross‑functional organization with clear roles and interfaces.
Build a trust‑based culture through empathetic leadership, transparent communication, and constructive conflict handling.
Product Strategy & End‑to‑End Product Life Cycle Ownership
Establish a common product vision, aligned ways of working, and decision mechanisms balancing speed, safety, and quality.
Shape a shared strategic roadmap that builds on the strengths of both solutions, aligns future priorities, and creates a more coherent customer and delivery experience over time.
Monitor market trends, regulatory developments, and competitive dynamics; translate insights into priorities and decisions.
Deliver complex airline go‑lives, lead escalations calmly, and prioritize stability in critical operational situations.
Go‑to‑Market, Commercial Ownership & Global Scaling
Build and execute the go to market strategy (positioning, pricing, packaging, sales enablement) near with Sales, Marketing, Customer Success, and Implementation for high‑quality pursuits and rollouts.
Drive adoption across airlines of various sizes and digital maturities; ensure global scalability and repeatable delivery models.
Articulate compelling value propositions and business cases; publish product updates and success stories to the customer community.
Skills
Professional Qualifications
University degree in Computer Science, Engineering, Aviation Management, Business Administration, or comparable field.
Proven leadership of product teams and experience in transforming teams and operating models.
Several years of experience in digital product ownership/management for mission‑critical products; aviation experience preferred.
Understanding of aviation regulatory frameworks (e.g., EASA/FAA) and airline operational processes is a plus.
Strong commercial acumen (P&L ownership, business case creation, pricing, partner contracts).
Excellent English skills (written/spoken); German is a plus.
Personal Characteristics
Empathetic, credible leader with clear, timely decision‑making—even amid ambiguity.
Excellent communicator who simplifies complexity and builds trust with customers and teams.
Entrepreneurial mindset with strong ownership and bias to action; resilient and reliable under pressure.
Analytical and structured; balances data‑driven rigor with creativity and innovation.
High customer orientation and strong presence in executive and operational discussions.
What we offer
Working in an open and cooperative environment with a motivated and friendly team
Flexible working hours (flex time model)
Hybrid work model
Flight and travel discount
Excellent working conditions in pleasant surroundings
Good professional and personal development opportunities
Highly appealing pension fund scheme/retirement savings plan
An international work environment with people from around the globe
Workplace & Culture
This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future. In addition, you can be part of a fantastic multicultural and international team with a family spirit. We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.
- Department
- Product Management
- Location
- Basel
Basel
What makes us different?
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A welcoming and international workplace
Join an open, collaborative environment where motivated colleagues support one another and share ideas. Our international team brings together people from around the world, giving you the opportunity to work across cultures and contribute to the continuous improvement of our processes.
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Modern offices designed for people
Enjoy excellent working conditions in our new HORTUS office. Designed with sustainability and wellbeing in mind, the space features energy-efficient infrastructure, green surroundings, and thoughtfully designed work areas that encourage collaboration and innovation.
Ergonomic furniture, lounge areas, terraces, free of charge coffee bar and on-site gym create a comfortable and inspiring environment.
Parking is available in-house or nearby at discounted rates, and a public swimming pool and shopping facilities are also within easy reach.
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Flexibility and work-life balance
Our flexible working hours and home office options help you organise your work around your life.
You can also take part in activities such as squash, football and ice skating, with selected activities supported by the company.
We offer up to 18 weeks of maternity leave and 20 days of paternity leave, both with full pay.
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Travel, mobility and financial benefits
Benefit from a range of attractive employee offers, including:
- An annual TNW U-Abo (job ticket for public transport)
- Discounts on fleet vehicles
- SWISS staff travel and Family and Friends flight offers
- Special rates for hotels and rental cars
- Preferential credit card and banking conditions
- Attractive conditions for supplementary Swiss health insurance
Employees also receive preferential conditions from selected mobile and connectivity providers.
Workplace & Culture
At Swiss-AS, your work has a direct impact on our customers and the people who rely on AMOS every day. You can deepen your technical skills, expand your aviation knowledge and explore new technologies while working with colleagues from different cultures and professional backgrounds.
We value individuality, collaboration and an open exchange of ideas. Our international team combines strong expertise with a friendly, down-to-earth culture where people support one another and enjoy working together.
Beyond our daily work, we connect through travel, team events, sport and shared interests. What brings us together is a commitment to doing high-quality work and achieving the best possible results as a team.
“The strong team spirit is clearly visible, and I enjoy the multicultural atmosphere. I also value the challenges of working at the intersection of aviation and IT.” Jeanne has worked at Swiss-AS since 2016.
About Swiss AviationSoftware
For more than three decades, Swiss AviationSoftware has developed, marketed and delivered AMOS, a leading software solution for aircraft maintenance, engineering and logistics.
Our industry experience, strong focus on quality and safety, and close collaboration with our customers guide everything we do. Together, we continue to develop AMOS to meet the changing needs of airlines and MRO providers worldwide.