Contract Manager
Swiss AviationSoftware is a 100% subsidiary of Lufthansa Technik, and along with our partners in the Digital Tech Ops Ecosystem, leads the digital transformation of the aviation industry in technical asset operation. As the developer of the world's leading software AMOS, Swiss-AS manages successfully maintenance, engineering and logistics requirements of modern airlines. To strengthen our position at the forefront of this global market, we are looking for dedicated employees who would like to work in a fascinating international environment with more than 200 customers worldwide.
As Contract Manager you will play a key role in managing the end-to-end contract lifecycle with our aviation customers as well as partners. From initial drafting of the contractual documents (based on templates) over negotiation to final closure of agreements, you will ensure our contracts are compliant with corporate rules as well as aligned with our business processes and goals. This role requires a detail-oriented professional with strong negotiation skills and experience in managing software contracts, ideally within the aviation and / or software sectors.
Tasks
Key Responsibilities.
- Assuming responsibility for drafting, improving and updating contract templates together with legal stakeholders.
- Owning the contract negotiation process from start to end while collaborating with legal, sales, and other departments to align the contractual terms with business processes, company policies, and strategic objectives.
- Assessing and proactively mitigating contract management risks, such as financial, legal and security and other risks.
- Managing the contract library by securely storing, organizing and make all contracts accessible on a continued basis.
Primary Tasks.
- Draft, review, and manage customer/partner contracts together with legal, including software licensing agreements, SaaS agreements, hosting agreements including service-level agreements, partner agreements, and any other contractual documents, such as side-letters, amendments, NDAs, and statements of work - thereby always ensuring compliance with applicable laws and regulations as well as company standards.
- Lead the contract negotiations with the support of the different stakeholders (sales, business, IT, legal) while balancing customer needs with company interests to achieve mutually beneficial agreements.
- Monitor and manage the whole contract lifecycle, from initial drafting to renewal, amendments, and termination.
- Proactively identify and mitigate potential risks within contract terms and propose improvements to templates for streamlined contract processes.
- Maintain organized records of contracts and agreements, supporting internal teams with contract insights as needed.
Skills
Competence Requirements.
- Bachelor’s degree in business, law, or related field; a legal degree is a plus.
- Minimum of three years of experience in contract management, preferably in the software and aviation sectors.
- Proven track of successfully drafting and negotiating contracts.
- Know-how in the area of data protection agreements would be an advantage.
Social, Personal, and Other Requirements
- Negotiation skills
- Strong interpersonal and communication skills (in-house / ex-house) - with the ability to build effective working relationships across teams.
- Attention to detail to diligently manage the mark-up / redline process.
- Organized, and able to manage multiple contracts simultaneously.
- Excellent command of English (all contracts are in English).
What we offer
- Working in an open and cooperative environment with a motivated and friendly team
- Flexible working hours (flex time model)
- Hybrid work model
- Flight and travel discount
- Excellent working conditions in pleasant surroundings
- Good professional and personal development opportunities
- Highly appealing pension fund scheme/retirement savings plan
- An international work environment with people from around the globe
Workplace & Culture
This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future. In addition, you can be part of a fantastic multicultural and international team with a family spirit. We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.
Colleagues
Basel
What makes us different?
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Working in an open and cooperative environment with a motivated and friendly team
An international work environment with people from around the globe and active participation in the continuous improvement of processes.
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Excellent working conditions in pleasant surroundings: brand new office spaces with ergonomic furniture, lounge zones, terraces, coffee & break rooms, gym
Good professional & personal development opportunities, free access to high-quality coffee, In-house or nearby parking possibilities inclusive of attractive discount, public swimming pool and shopping possibility nearby
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Ideal work-life balance and different sport possibilities (e.g. squash, soccer, ice skating – partially supported by the company)
Flexible working hours with the flex time model & the possibility to do Home office, up to 18 weeks of maternity leave with 100% payment, 20 days paternity leave with 100% payment
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Fringe benefits: flight and travel discount, annual TNW abo, discount offers for hotels and hire cars, advantageous credit card conditions and more
Mobility: annual TNW U-Abo (job ticket for public transportation), fleet car discounts, SWISS Benefits: Family and Friends flights tickets, Staff Travel, hotels and car hiring special conditions, Insurances & banking: advantageous supplemental Swiss health insurance, advantageous credit card conditions and banking solutions
Get connected: advantageous conditions at mobile and connectivity resellers.
Workplace & Culture
This is the environment where your meaningful work impacts our customers, our communities and everyone who experiences AMOS. You develop technical skills, increase your knowledge about aviation and new technologies, meet different cultures, and always be yourself. Your work significantly impacts people's lives, technically and as human beings, and contributes to the formation of our future.
In addition, you can be part of a fantastic multicultural and international team with a family spirit.
We love to travel, laugh, work, be creative, play sports, and, last but not least, do our best work together.
“The family spirit is evident here, and I enjoy the multicultural atmosphere in the company. But much more than that, I like the challenging daily business at Swiss-AS due to the combination of aviation and IT!” says Jeanne, working with us since 2016.
About Swiss AviationSoftware
Over three decades, Swiss AviationSoftware has been successfully developing, marketing and selling the MRO software solution AMOS. Our long experience, uncompromising pursuit of quality and safety and commitment to equipping Swiss-AS customers with a state-of-the-art solution are the pillars that steer the system's development and service delivery.
Contract Manager
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